Refund Policy
Last updated: 6 October 2026
Purchases are digital items delivered immediately, so they are generally non-refundable once delivered.
When we will help or refund
- The item was not delivered after 24 hours and we cannot fix it.
- You were charged twice.
- A refund is required by applicable law.
Subscriptions
Cancel anytime to stop future renewals; the current month is not refunded.
How to request help
Open a ticket in our Discord with your username, the package and your Tebex transaction ID, within 14 days of purchase.
Approved refunds
Approved refunds are issued through Tebex to the original payment method; the purchased items are removed.